Front desk · User-tested order records

Photomaly order system: three routes, one careful handoff

Every order starts at the request, but its route changes the work. Match the fields, choose camera, USB, or film, and keep enough stock for the job waiting at the counter.

User-tested · Days 1–6

Read the five fields

The request controls the output. Camera jobs use portrait or landscape; USB jobs show a dash for Format. Film jobs add Frames. Colour and black-and-white are separate output choices, so do not treat colour as implied by size.

Format
Portrait, landscape, or a dash on USB work
Print size
2 × 3, 3 × 4, or 4 × 6
Count
A number of prints, or 1 each for tested USB jobs
Output
Colour or B&W as a separate check
Frames
Film-order field; not wall decoration
Photomaly camera request showing the documented order or print interface.
FRAME 01Camera RequestPortrait / Landscape · 3 × 4 / 4 × 6

Direct customer portrait shot in the studio workspace.

Photomaly darkroom film roll showing the documented order or print interface.
FRAME 02Darkroom Film RollFilm Developing · 2 × 3 Colour

Chemical processing in the red-light darkroom before drying.

Photomaly security camera usb showing the documented order or print interface.
FRAME 03Security Camera USBUSB Interface · 4 × 6 Monitoring

Digital export and print from the surveillance computer app.

Choose the route the request gives you

Camera work begins in the photo room. USB work begins at the PC with supplied files. Film work unlocks the darkroom and ends with a dried set in an envelope. Do not move a job into another route just because its print size looks familiar.

User-tested route summary
RouteWorking pathSupplies to check
CameraPhoto room → PC → printer → envelopePaper, ink, envelope
USBPC files → printer → envelopePaper, ink, envelope
FilmDarkroom → drying rack → envelopeEnvelope

Protect the handoff

  • Read the request before the photo, not after the print queue has started.
  • For large camera jobs, check paper and ink before taking the shot.
  • Keep customer film, the contact’s film, and special rolls separate.
  • Use the current request and delivery prompt as the last check.

Short, sourced answers

What does Frames mean in a Photomaly film order?

Frames belongs to the film request. It is not the decorative wall-frame item; follow the live film request and darkroom route.

Which supplies do camera and USB orders use?

The tested routes use paper, ink, and an envelope. Film work uses the darkroom route and an envelope for the finished set.

Does a USB order need portrait or landscape?

The tested USB orders show a dash in the Format field and use 1 each. Keep the live request visible in case a later job differs.